Epic Games Launcher Is Currently Running. Please Close and Try Again.

If you are having problem using the Ballsy Games Launcher, here are some troubleshooting steps that usually gear up common bug.


Check the Epic Games server status

Check the Epic Games Server Status folio to brand sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-broad issue, your issue may exist fixed when the outage is resolved.


Check for updates

Cheque to see if there is an update for the Launcher. To practise this, click on the top right of your screen to your profile and select the Settings  if you meet a button stating: RESTART AND UPDATE, select information technology to update the Launcher.


Disable fullscreen optimization

  1. Shut down Ballsy Games launcher completely.
  2. Go into the directory where it is installed, correct-click on the launcher exe file, and click backdrop (Ballsy Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe).
  3. Get into the Compatibility tab.
  4. Make sure you bank check the "Disable fullscreen optimizations".
  5. While yous are in that location, you can too bank check "Run this program as an administrator".
  6. Click Apply and Ok

Articulate your launcher'due south webcache

Clearing the webcache frequently resolves brandish issues that may preclude yous from using the launcher. Follow these steps to articulate your webcache:

On Windows:

  1. Go out the Epic Games Launcher past right-clicking the organisation tray icon in the bottom-right corner, and so clicking Get out.

  2. Press Windows central + R, type "%localappdata%", and then printing Enterto open a File Explorer window.

  3. Open the Epic Games Launcher binder.

  4. Open the Saved folder.

  5. Click the webcache folder, and and then delete it.

    • If there is a folder called webcache_4147 that can be deleted every bit well

  6. Restart your calculator, and then relaunch the Epic Games Launcher.

On Mac:

  1. Exit the Epic Games Launcher.
  2. Open up Finder.
  3. Click on Gothen Get to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncherand press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Ballsy Games Launcher.

Run the launcher as an ambassador

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for instance. Follow these steps to run the launcher as an administrator:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Ambassador.

Update graphics card drivers

Making sure you lot're using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.


Reinstall the Epic Games Launcher

Note:The following process volition remove all of your installed games.

On Windows:

Run organization file checker then reinstall the Epic Games Launcher.

  1. Shut the Ballsy Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Offset.
  3. Type "cmd", right-click Control Prompt,and so click Run every bit administrator.
  4. In the window that opens, type "sfc /scannow",and and then press Enter.
    This may accept a fiddling while.
  5. Restart your computer.
  6. Click Showtime.
  7. Type "Add or Remove Programs", and so printing Enter.
  8. Select Ballsy Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to world wide web.epicgames.com and click Get Epic Games in the top correct corner to download the latest installer.

On Mac:

  1. Shut the Ballsy Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer take whatsoever Epic Games Launcher folders or files:
    • ~/Library/Awarding Back up
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Get to www.epicgames.com and click Get Epic Games in the acme correct corner to download the latest installer.

Launcher freezing on macOS 10.15.ane or before

If your launcher is freezing on macOS 10.15.i or earlier, follow the steps in a higher place to reinstall the Epic Games Launcher on your Mac.


Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher. The system requirements for the Ballsy Games Launcher are hither.


Blinking Epic Games Launcher icon on the taskbar

If y'all can't start the Ballsy Games Launcher and see a blinking icon on your taskbar, apply these steps to effort and fix this:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-downward carte side by side to Run.

  4. Click the Compatibilitytab.
  5. Uncheck whatsoever boxes, so click Apply so OK.
  6. Click Outset,then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-downwards under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory.
    By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add together.
  11. Click Options.
  12. Select Ability Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.

Note:Some players on Windows 8 or viii.1 have reported downgrading their Nvidia driver version from 451.67 to 446.14 resolves this issue. If you are on Windows 8 or 8.1 and has a blinking launcher make sure to endeavor this.

If the in a higher place steps don't resolve your event, make certain that you install whatsoever Windows Updates on your computer. For steps on how to do this click hither.

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Source: https://www.epicgames.com/help/en-US/epic-games-store-c73/launcher-support-c82/troubleshooting-epic-games-launcher-issues-a2676

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